TERMS

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TERMS & CONDITIONS

1.0 Air Conditioning Maintenance Contract Terms

1.1 Maintenance Schedule

For the service of equipment specified in the Equipment Schedule, All Chilled will carry out two maintenance visits per annum at six monthly intervals, exact dates to be agreed. This is based on a two year agreement commencing on the date of the signed acceptance at the bottom of these terms and conditions. The Equipment Schedule will be prepared and agreed at the site survey.

All equipment will be checked in line with the maintenance procedure checklist. If maintenance is required to any equipment not listed in the Equipment Schedule, then all work and parts will be an additional charge in line with the rates confirmed below in sections 1.2 and 1.3.

1.2 Additional parts discount

Should, on inspection, during planned service or additional service visits any parts be required these will generate an additional charge. They will not be fitted unless approved by the customer.

However, for the duration of the contract we will apply a 5% discount to any parts required.

1.3 Additional service calls

For any additional service calls required outside of the planned visits the following fees will appply:

Call out £75.00 + VAT
This includes call out charge and the first hour of attendance

Additional hours £30.00 + VAT
For any hours of attendance past the intial hour.

1.4 Working hours

All calls will be scheduled to be carried out during standard working hours of 8.00am to 5.00pm Monday to Friday. Should work be required outside of these times over time rates will apply

2.0 Refrigeration Maintenance Contract Terms

2.1 Maintenance Schedule

For the service of equipment specified in the Equipment Schedule, All Chilled will carry out two maintenance visits per annum at six monthly intervals, exact dates to be agreed. This is based on a two year agreement commencing on the date of the signed acceptance at the bottom of these terms and conditions. The Equipment Schedule will be prepared and agreed at the site survey.

All equipment will be checked in line with the maintenance procedure checklist. If maintenance is required to any equipment not listed in the Equipment Schedule, then all work and parts will be an additional charge in line with the rates confirmed below in sections 2.2 and 2.3.

2.2 Additional parts discount

Should, on inspection, during planned service or additional service visits any parts be required these will generate an additional charge. They will not be fitted unless approved by the customer.

However, for the duration of the contract we will apply a 5% discount to any parts required.

2.3 Additional service calls

For any additional service calls required outside of the planned visits the following fees will appply:

Call out £75.00 + VAT
This includes call out charge and the first hour of attendance

Additional hours £30.00 + VAT
For any hours of attendance past the intial hour.

2.4 Working hours

All calls will be scheduled to be carried out during standard working hours of 8.00am to 5.00pm Monday to Friday. Should work be required outside of these times over time rates will apply

3.0 Quote Calculator Terms

Please note that all quotations provided by the quote calculator are subject to All Chilled carrying out a physical site survey of the equipment to be maintained. Based upon the results of the site survey All Chilled reserve the right to alter the quotation that has been provided by the quote calculator.








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